Passing the Visa Intermediate Dispute Resolution exam shows that you have the knowledge and skills necessary to effectively demonstrate an overall understanding of the Visa dispute resolution process. To successfully complete the exam, you should have an understanding of Visa's rules, essential workflows and fee structures, as well as a foundational knowledge of arbitration and compliance.
This exam can be purchased individually or as part of the Intermediate Dispute Resolution bundle, which includes the Intermediate Dispute Resolution course and exam, plus a free exam retake.
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