Meet the Experts

I am the Chief Analytics and Operating Officer for Lending Science DM, Inc., a leader in scientifically-driven marketing and risk management solutions for the financial industry. In this role, I work with clients to solve their business problems with analytic and data solutions, including acquiring new customers, optimizing marketing and risk metrics and maximizing profitability. Prior to Lending Science DM, I spent 16 years at Synchrony Bank, which included serving as SVP, Model Development, where I was responsible for the development of all consumer and commercial models supporting Synchrony’s private label credit card, bankcard and installment lending programs as well as reserve, stress testing and economic capital models.

I have Bachelor of Science degrees in Mathematics and Computer-Math from Furman University and a Master of Science in Statistics from Florida State University.

Outside of work, I enjoy hiking, boating or anything water related and spending time with my husband and two sons.

As co-founder and Managing Director of Insight Consultancy, a niche consulting and training company specializing in payments, I have an extensive track record in developing profitability models and payments strategies in Europe, Africa and Asia. I have a background in issuer and acquirer profitability and have helped hundreds of banks across the globe optimize their payments portfolios.

As head of sales for Visa University, I am responsible for managing a team of sales consultants around the globe focused on delivering learning solutions that align to clients’ priorities. With more than 25 years of payments experience in both the issuing and merchant acquiring businesses, I have a deep knowledge of how Visa works and how Visa University can elevate both individual and organizational knowledge and effectiveness to meet client needs.

I have Bachelor of Arts degree from Western University. Outside of work I enjoy sailing, gardening, blogging, fitness and horseback riding.

I am the founder and Managing Partner of Intuition International Ltd., a management consulting and executive training company specializing in electronic payments. I have more than 35 years of experience in advising banks across the world on the strategic, product development, risk management, profitability and digital marketing components of consumer payment programs, including debit, credit and prepaid cards.

As the Principal European Economist on Visa’s Business and Economic Insights team, I work closely with Visa Consulting and Analytics to track economic conditions and offer timely insights about the evolution of payments and the consumer economy in Europe.

Prior to joining Visa, I was the Chief International Economist at Mesirow Financial in Chicago, where I analyzed macroeconomic developments and provided economic and financial forecasts, as well as investment recommendations. I am a past co-chairman of the International Symposium at the National Association for Business Economists and a regular guest lecturer at the Kiel Institute for the World Economy in Germany.

I hold a Ph.D., A.B.D. and M.A. in Economics from George Mason University. Outside of work, I am passionate about military history and enjoy baseball and opera.